Ishopping knows the importance in protecting your personal information whether you are on-line, over the phone, or in person. We want our customer to experience safe and secure transaction and continue to strive to protect your information from theft, hacking or other vulnerabilities.
Personal identification information:
We may collect personal identification information from Users when Users visit our website, register on the site, place an order, fill out a form, and in connection with other activities, services, mailing address, phone number, credit card information. We may ask you for a name, e-mail address, mailing address phone number, credit card information.
How we use collected information:
Information provided helps us to respond to Users customer service requests and support needs more efficiently.
We may use the information Users provide about them when placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
We may use the email address to send User information and updates concerning their order. It may also used to respond to their inquiries, questions, or other requests.
How we protect your information:
We adopt appropriate data collection, storage and processing practices and security measures to safeguard your personal information against loss, theft, and misuse as well as protect against unauthorized access, disclosure, alterations and destruction.
User can help us taking precautions to protect their own personal date when they are on the internet by changing passwords often using a combination of letters and numbers, also making sure User uses a secure web browser.
Sharing your personal information:
We do not sell, trade, or rent Users personal identification information to others.
We protect the personal information you share with us. Access to your personal information is limited to only people who need to do their work. In addition, it is our policy to maintain the integrity of any personal information within our possession.
TERMS AND CONDITIONS:
By using this website you are deemed to have read and agreed to the following terms and conditions:
1) PRIVACY STATEMENT: We are committed to protect your privacy. Only our authorized employees within a company, on a need to know basis will use your personal information. We consantly review our systems and data to make sure our customers get the best service from us. Any unauthorised actions against our computer systems and data will be investigated with a view of prosecuting and taking civil proceedings to recover damages against those responsible.
2) CONFIDENTIALITY: Client records are regarded as confidential and therefore will not be available for any third party, other than our suppliers if legally required to do so to the appropriate authorities. Only our clients are given rights to view or copy any client record we keep when given resonable notice of such request. We will not sell or share your personal information to any third party or use your e-mail address for unsolicited mails. Any e-mails sent by our company will only be in connection with the provision of agreed services and products.
3) ORDERS: All orders placed by Buyer are subject to acceptance by Seller. Orders may not be cancelled or rescheduled without Seller’s consent. All orders must include delivery dates, quantities and complete description of Products being purchased. Seller may designate certain Products as non-cancellable or non-returnable.
4) PRICES: All prices are in MY ringgit. All prices mentioned with products are official and not subjected to any discounts. The prices does not include delivery charges, they are charged separately based on destination. Please review your order carefully prior to submitting it for processing. ishopping Malaysia reserves the right to change prices for products at any time.
5) PAYMENT: Full payment is due upon placing an order on this website. Any product purchased will only be sent to the buyer upon recieving full payment only. Transportation charges from Seller’s facility to Buyer’s facility shall be paid by Buyer to Seller, in addition to the purchase price of the Product.
6) DELIVERY: Products purchased from our company are sent to the buyers through POSLAJU or GDEX and delivery of goods may take from a few days based on your location. All shipment charges shall be paid by Customer in addition to the purchase price of the Products. Selection of the carrier and delivery route will be made by the company unless specifically designated by Customer. We aim to initiate shipment and deliver the Products as close as possible to Customer’s requested delivery date. Customer acknowledges that shipment and delivery dates provided by us are estimates only and that we will not be liable for failure to achieve such dates. Delivery to a carrier will constitute delivery to Customer, and risk of loss of or damage to the Products will pass to Customer at this point.
7) WARRANTY: Products sold through Ishopping are serviced and supported by their manufacturers in accordance with any terms and conditions packaged with the products. If you need to return products back to us for warranty, please ship back the products to the respective shipping branch in the original packaging with any accessories as advised by the Warranty Support. Failure to do so may invalidate the warranty.We will not accept return of products that are not compatible with your system configuration or damaged during shipment to and from or misused by customer / shipping carrier or hold by custom.
8) PRODUCT QUALITY ASSURANCE: We are proud to assure the quality of everything we sell. If you encounter any product quality issues, manufacturing defects, a mistake on our or suppliers part, please contact us. We will give you a choice of a replacement or exchange for your purchase. For all returns, please read the following information clearly. If you do not fully agree or understand the following information, please contact us before purchasing.
9) POLICY AGAINST FAKE / REPLICA / IMITATION: In Ishopping Malaysia, we do not sell fake / replica or imitation goods. We assure buyers that what you buy are from genuine goods. We only work with distributors / suppliers who sell genuine products or are authorized to distribute the goods in Malaysia.
10)Ishopping Free Installation: Upon purchase of every machine that already has original windows, we provide free software installaion as value added incentive with our products. Free installations include basic softwares or custom selected softwares according to client's request but we only install the Free-Ware Softwares. We do not practice piracy of original softwares, how ever we will install licenced softwares for you if you purchase then from our website.